| Q: |
How shall customer get sample from TENBRO? |
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| A: |
1. please visit our website :http://www.tenbro.com. and go to PRODUCT page, then please take a note of the article no that you have interest.
2. Write mail to info@tenbro.com and inform the article no that you have interest.
3. Provide the detailed post address including contact person , tel no,zip code,etc. Also customer shall provide EXPRESS COURIER ACCOUNT NO. generally customer shall pay for the freight.
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| Q: |
Can TENBRO produce sample according to customer design and color? |
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| A: |
Yes, we can produce customer design according to counter sample or written instruction. We can dye any color according to customer panton No. or color sample .
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| Q: |
What kind of information is necessary for making sample of customer ‘s own design? |
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| A: |
We prefer to have counter sample from customer or detailed written instruction.
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| Q: |
How much will it cost for sampling? |
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| A: |
Usually we will ask for sampling charge for producing sample for customer. The sample charge usually include 2 parts. One is sample cost, which is not refundable. Second part is sample surcharge,which is refundable after bulk order. |
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| Q: |
How long will it take for sampling? |
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| A: |
Usually it will take 15-30 days for sampling, depending on different sampling items. |
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