Q:How shall customer get sample from TENBRO?
A:1. please visit our website :http://www.tenbro.com. and go to PRODUCT page, then please take a note of the article no that you have interest.
2. Write mail to info@tenbro.com and inform the article no that you have interest.
3. Provide the detailed post address including contact person , tel no,zip code,etc. Also customer shall provide EXPRESS COURIER ACCOUNT NO. generally customer shall pay for the freight.
Q:Can TENBRO produce sample according to customer design and color?
A:Yes, we can produce customer design according to counter sample or written instruction. We can dye any color according to customer panton No. or color sample .
Q:What kind of information is necessary for making sample of customer ‘s own design?
A:We prefer to have counter sample from customer or detailed written instruction.
Q:How much will it cost for sampling?
A:Usually we will ask for sampling charge for producing sample for customer. The sample charge usually include 2 parts. One is sample cost, which is not refundable. Second part is sample surcharge,which is refundable after bulk order.
Q:How long will it take for sampling?
A:Usually it will take 15-30 days for sampling, depending on different sampling items.
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