Q：How shall customer get sample from TENBRO?

A：1.  please visit our website :http://www.tenbro.com. and go to PRODUCT page, then please take a note of the article no that you have interest.

2.  Write mail to info@tenbro.com and inform the article no that you have interest.

3.  Provide the detailed post address including contact person , tel no,zip code,etc. Also customer shall provide EXPRESS COURIER ACCOUNT NO. generally customer shall pay for the freight.

Q：Can TENBRO produce sample according to customer design and color?

A：Yes, we can produce customer design according to counter sample or written instruction. We can dye any color according to customer panton No. or color sample .

Q：What kind of information is necessary for making sample of customer ‘s own design?

A：We prefer to have counter sample from customer or detailed written instruction.

Q：How much will it cost for sampling?

A：Usually we will ask for sampling charge for producing sample for customer. The sample charge usually include 2 parts. One is sample cost, which is not refundable. Second part is sample surcharge,which is refundable after bulk order.

Q：How long will it take for sampling?

A：Usually it will take 15-30 days for sampling, depending on different sampling items.